Refund policy

Refund Policy

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Returns
We offer a 30 day money back gaurantee, if you are unhappy with your purchase for any reason within 30 days of purchase simply return it and we'll exchange it or give your money back.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Exchanges (if applicable)
If you wish to return your product within 30 days we are more than happy to exhange for your preferred product.

You will be responsible for paying for your own shipping costs for returning your item.  Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Any questions feel free to e-mail us: info@lureme.co.nz

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