Shipping policy

We endeavour to keep freight charges as low and simple as possible. Shipping options and applicable charges are calculated and displayed at checkout based on your delivery address, order size and the items in your order.

New Zealand

Most orders are dispatched on the following business day with New Zealand Post or another suitable courier service.

Shipping and tracking details are generally emailed when your order is packed and prepared for dispatch. Tracking may not show movement until the parcel has been collected and scanned by the courier.

Delivery times are generally:

  • Urban addresses: 2–3 business days

  • Rural addresses: 3–5 business days

Delivery times are estimates only and may vary depending on your location, courier network, weather and other circumstances outside our control.

Overlength Items

Some products, including long one-piece and two-piece fishing rods and other items over approximately 1.5 metres, are classified as overlength and may require a specialist courier service.

Overlength items are generally identified on the individual product page.

Overlength items cannot be delivered to rural addresses due to courier size restrictions. If you are ordering an overlength item, please provide a non-rural delivery address at checkout.

Overlength items generally ship with Aramex or another suitable courier service, depending on the destination and product.

International Shipping

International shipping charges are calculated at checkout based on the destination, order size and approximate volumetric weight.

At this time, we are unable to collect local taxes, duties or import charges on your behalf. You may therefore be responsible for any local taxes, customs duties, GST, import fees or other charges imposed by your country.

International delivery times vary depending on the destination, customs processing and the courier service used.

Unable to Supply

If, for any reason, we are unable to supply a particular product to your country or delivery address, we will contact you by email.

Where possible, we will offer you the choice of:

  • a full refund; or
  • a suitable alternative, if available.